The basics of troubleshooting are the same whether you are troubleshooting a network, a
standalone PC or a DVD drive. The first step in troubleshooting is to get as much information as possible. I don't care if you think it's
relevant or not. The more information you have, the better you'll be able to narrow the problem down,
and the more you can narrow the problem down, the faster you can fix it.
One of the first questions you need to ask is, "has this ever worked"? If it worked in the past but not now,
then the question is "what has changed"? Was anything added to the computer recently, hardware or
software? Any changes made to software recently? What software was being used or what function was
being performed when the failure occurred?
When troubleshooting, it is essential to use a systematic approach. If you don't you
risk wasting valuable time and resources. Define the specific symptoms, identify the
potential causes of the symptoms, then eliminate these potential causes one by one. Start
with the most likely cause and work your way down from there.
Standalone Computer Troubleshooting
The dependency on computer networks has grown tremendously
over the last ten years, and continues to grow. In the world today, a company's success
can depend on the availability of its' network. Proper network troubleshooting is an
essential of business today.
As our networks have grown in complexity, the potential for
connectivity and performance problems have grown as well. Learn how to troubleshoot your
network with these tutorials.
- DVD - Troubleshooting DVD problems is like troubleshooting any other kind of problem. First
you must determine what is causing the problem. DVD problems can be caused by hardware,
software, and/or bad discs.
- Network Connectivity - Troubleshooting hubs and cables
Copyright 2000 - 2020 Barnett Computer Services All rights reserved.